Resort Policies

For all boarders and daycare participants.

We want to ensure that your pet’s stay at Creature Comforts Inn is as comfortable and pleasant as possible.

It is very important for the health of your dog or cat that they are current on all vaccinations. We want to provide the safest possible environment for your pet. We require all of our boarders and daycare participants to be current on all vaccines.

Please bring proof of these vaccines on or before your pets’ arrival date or daycare session. You can also have your veterinarian fax your pets’ vaccine history to us at (919) 402-8050. If you would like us to contact your veterinarian please let us know when you schedule your appointment.

Required Vaccines

Dogs

Current Rabies, DHLPP & Bordetella. Creature Comforts Inn also requires all pets to have proof of an up-to-date Fecal Exam from their veterinarians.

Cats

Current Rabies & FVRCP. Creature Comforts Inn also requires all pets to have proof of an up-to-date Fecal Exam from their veterinarians.

Boarding Policy

For the safety of our staff, we are unable to accommodate pets that display severe aggression or anxiety. Creature Comforts Inn cannot be held responsible for lost or damaged items (see Belonging Policy below). We encourage you to bring your pets’ own food since some pets do not do well with dietary change and we want your pets’ stay to be as enjoyable as possible. We do require that all food be brought in a sealed container or Ziploc bag labeled with your pet’s name. All medication must be brought in the prescription bottle labeled with the appropriate dosage. We are unable to administer medications that are not in the appropriate containers, injectable medications, or controlled drugs.

Creature Comforts Inn reserves the right to modify boarding accommodations for the health and safety of our guests. If your pet is staying in a suite but displays extreme anxiety, vocalization, or any kind of destructive behavior, they will need to be moved into a standard run or possibly another quiet area. We also require that all pets boarding in suites be well potty trained. If there are excessive eliminations in their suite during their stay we will need to move them to other accommodations for sanitary reasons. Any changes in accommodation will be communicated to you promptly and reflected on your invoice at pick up.

Belongings Policy

Creature Comforts Inn will no longer allow personal belongings such as bedding, clothing, bowls, and toys. This is to prevent destruction and loss of belongings, to maintain the cleanliness of the kennels, and ensure the safety of all the pets staying with us. We will still allow our own leashes, collars, food, and medications. Any bedding, bowls, or toys will be provided by the facility.

Check-Out Time

Monday – Saturday: Standard check-out time is by 12:00 PM.
Sunday: Open for pick-ups between 4:00 PM – 6:00 PM.
Pick-ups outside of the allotted time will be charged another day of boarding.

CCI lobby

Creature Comforts Inn

200 W Cornwallis Rd
Durham, NC 27707
Phone: (919) 489-1490
Email: [email protected]

Resort Hours

Mon-Fri: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 4:00 PM – 6:00 PM

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COVID-19 ANNOUNCEMENT: Due to the recent increase in COVID-19 cases, our lobby is closed to the public, and we are offering curbside services until further notice. The safety of both our staff and clients is of the utmost importance to Creature Comforts Inn. Thank you for your continued support.
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